Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road, Columbia, SC 29229
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Northeast Columbia Auto Repair

(1369 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

Thank you for providing consistently great service

We're glad to hear you appreciate our consistent service, Bruce! Thank you for your continued support. We look forward to serving you again soon.

- Brown Motor Works
5

Always an awesome experience!!! They got me in and out within a day!

Thank you for your review, J R! We're glad to hear you had another great experience with us. Getting you back on the road quickly and efficiently is always our goal. We appreciate your support and look forward to helping you again in the future!

- Brown Motor Works
5

Great job, on time and as quoted price.

Thank you for the wonderful feedback, John! We're thrilled to hear that our service exceeded your expectations. Your satisfaction is our top priority, and we're delighted that everything went smoothly. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

- Brown Motor Works
5

Just an overall GREAT experience! What an auto repair service should be...Thanks

Hey Ron, We're thrilled to hear you had a GREAT experience with us! Our team always strives to deliver the best service possible, so it's wonderful to know we hit the mark for you. Looking forward to your next visit! Best, The Brown Motor Works Team

- Brown Motor Works
5

First time customer and everything went better than i expected. I did inital appointment online and all correspondence was online for recommended repairs which was very simple. They replaced the water pump on my Audi and all seems to be working properly with no leaks. Prices are a little high but understanding how a shop operates and their overhead cost, I’m good with overall cost. Lastly communication was above par from what i have witnessed at other shops. As I initially stated this was my first visit and with this visit they have gained a new customer. Go check them out!

Thank you for choosing us, Rich! We're delighted to hear that your first experience exceeded expectations. Our online booking and communication system aims to make the process hassle-free. We're glad you appreciated our transparent pricing and effective communication. It's fantastic to have gained a new customer like yourself. Don't hesitate to reach out whenever you need us, and we'll be here to provide the same exceptional service. Thank you for recommending us!

- Brown Motor Works
5

Hey Gelivia! Thank you so much for the 5-star rating! We love to see that you had a great experience with us. If there’s anything else we can assist you with, feel free to reach out. We look forward to seeing you again!

- Brown Motor Works
5

I'm not sure where to start about BMW. I wish that I would've known about them 3 visits ago before I started going to BMW of Columbia. Customer service is awesome. Every time that I called I always spoke with someone, they kept me informed at all times and to add to the exceptional experience my car was ready within a week. BMW has gained a lifetime customer.

Hi Kat, We're absolutely thrilled to hear about your experience with us! Knowing that we've gained a lifetime customer like you is truly rewarding. Our team takes pride in keeping communication clear and making sure your car is ready as promptly as possible. If there's anything more we can do for you in the future, just let us know. We're here to help! Thanks again!

- Brown Motor Works
5

BMW did a pre purchase inspection for me. It was done in a timely and professional manner and the inspection report that I received was exceptional.

We’re glad to hear that you had a great experience with our pre-purchase inspection service, Douglas! Making sure you feel confident and informed about your potential purchase is what we aim for, so it's wonderful to know the inspection report met your expectations. If you have any more questions or need further assistance, feel free to reach out. Safe driving!

- Brown Motor Works
5

Great job and service. Very professional and knowledgeable about the service that I needed. Thanks

Thank you so much for the fantastic review, Myron! We are thrilled to hear that you had such a positive experience with our team. Our goal is to provide professional and knowledgeable service at all times, and we're glad we could meet your expectations. If you ever need assistance again, don't hesitate to reach out.

- Brown Motor Works
5

Great place keep me updated all the way.

Hi Terrence, We're really glad to hear that you had a great experience with us! Keeping our customers informed is important to us, and it's awesome to know that you appreciated it. If there's anything else we can do for you, just let us know. See you next time! Best, The Brown Motor Works Team

- Brown Motor Works
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