Reviews - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Sheila Smith

11/15/2024

5

Thank you for giving us a five-star rating, Sheila! We are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to continuing to provide excellent service to you in the future.

- Brown Motor Works

Brianna Christmon

11/15/2024

5

New Customer: Audi Owner - This company is pure class. I will be returning. Thanks BMW:)

Thank you, Brianna, for choosing us as your trusted service provider! We're thrilled to know that you had a wonderful experience with us as a new customer. We can't wait to welcome you back for another exceptional service in the future!

- Brown Motor Works

Tony Diaz

11/6/2024

5

Good customer service

Hi Tony, We're thrilled to hear you had a positive experience with us. Our team works hard to make sure every customer feels taken care of, and it's great to know we hit the mark with you. If there's anything else you need, feel free to reach out.

- Brown Motor Works

Kendra Jowers

11/6/2024

5

The customer service I received from Josh was the best! I will definitely recommend Brown Motor Works Northeast to all my family and friends!

Thank you for the amazing feedback, Kendra! We're thrilled to hear that Josh provided you with top-notch customer service. Your recommendation to family and friends is the highest compliment we could receive. We look forward to continuing to serve you and your loved ones at Brown Motor Works. Thanks again!

- Brown Motor Works

Dianna Mattox

11/6/2024

5

Josh is always so helpful! Highly recommend Brown Motor Works Northeast for all your automotive needs!

Hey Dianna! Thank you for the fantastic review! We’re so glad to hear that Josh has been helpful and that you trust us with your automotive needs. Your recommendation means a lot to us, and we're here whenever you need us. Thanks for choosing Brown Motor Works!

- Brown Motor Works

Shirley Stone

11/5/2024

5

I would like to thank you and your team especially, Tony for your professional, outstanding, and above the call of duty for the repairs that were done on my car. I received a detailed report on everything that was wrong and you all took care of the repairs in timely manner. I will be returning to get my car serviced again. I highly recommend that you used Brown Motor Works Northeast for your car repairs. Thanks 🙏🏽

Hi Shirley! Thank you so much for the kind words and for trusting us with your car’s repairs! We’re thrilled to hear that Tony and our team were able to provide the professional and thorough service you deserved. It’s always our goal to go above and beyond, so we're glad to know you had a positive experience and appreciated the detailed report. We look forward to welcoming you back for your future services, and we’re grateful for your recommendation. Thanks again!

- Brown Motor Works

T Jeff

11/4/2024

5

I was referred to this location by my mechanic in Rock Hill SC to repair my child’s car. They were straight forward from start to finish and even gave my child a ride back to campus. Josh was a great help throughout the process. Would highly recommend them.

Thank you for the wonderful feedback, T Jeff! We're so glad we could help with your child's car and make the process smooth and straightforward. Josh and the team always strive to go above and beyond, so it's great to hear his assistance made a difference. We appreciate your recommendation and are here whenever you need us! Safe travels to you and your family!

- Brown Motor Works

lympi99

11/4/2024

5

Brown Motor Works has been my go to shop for my 2012 Jaguar that Land Rover will no longer service because it is more than 10 years old. I have had nothing but great service from them with clear details of issues and charges. They even sent me a card for my birthday which was so thoughtful. I recommend them to anyone who has an imported car because they are skilled and know what they are doing. I’m so thankful to have a shop that can work on my problem filled car that I love and won’t sell. LOL. 😂

Thank you so much for your wonderful review! We're thrilled to hear that we have been your trusted shop for your Jaguar, and we appreciate your kind words about our service and communication. It’s great to know our birthday card brought a smile to your face! We’re dedicated to caring for your beloved car, and we look forward to continuing to provide you with the skilled service you deserve. Thank you for your recommendation!

- Brown Motor Works

brian legree

11/4/2024

5

Excellent service and provide transportation to work

Hey Brian! Thank you for your positive review! We're glad to hear you received excellent service and found our transportation option helpful. We aim to make your experience as convenient as possible. If you need anything else, feel free to reach out!

- Brown Motor Works

Carmelo Felix

10/29/2024

5

Had to bring my 2018 Volkswagen Atlas that had a myriad of issues. Specifically a coolant issue that was revealed my water pump needed replacement and my engine/transmission mounts needed replacement/repair. Took my car to the dealership first on Killian, they told me they fixed it and they actually lied. But then I took it to Brown Motor Works, they completely fixed every issue and provided photos showing me the damage instead of just talking. This repair shop is the epitome of walk-it and talk-it. If I ever have any issues with my Volkswagen, I will bring it here. I give this place 5 stars and would recommend to everyone to has a European vehicle needing repair. Lastly, at 7:30 am in the morning, unlike other businesses, Brown Motor Works staff are polite approachable and greet you as you would want to be greeted. Thanks.

Thank you for sharing your experience, Carmelo! We’re so glad our team could resolve the issues with your Volkswagen Atlas and provide you with the transparency and care you deserve. Our goal is to ensure you feel confident in our work, so it's great to know that the photos and explanations made a difference. We appreciate your kind words about our team’s commitment and dedication, especially in the early hours! We look forward to being your trusted go-to for any future needs, and thank you for recommending us. Safe travels!

- Brown Motor Works