Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road , Columbia, SC 29229
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Northeast Columbia Auto Repair

(1364 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

Hey Gelivia! Thank you so much for the 5-star rating! We love to see that you had a great experience with us. If there’s anything else we can assist you with, feel free to reach out. We look forward to seeing you again!

- Brown Motor Works
5

I'm not sure where to start about BMW. I wish that I would've known about them 3 visits ago before I started going to BMW of Columbia. Customer service is awesome. Every time that I called I always spoke with someone, they kept me informed at all times and to add to the exceptional experience my car was ready within a week. BMW has gained a lifetime customer.

Hi Kat, We're absolutely thrilled to hear about your experience with us! Knowing that we've gained a lifetime customer like you is truly rewarding. Our team takes pride in keeping communication clear and making sure your car is ready as promptly as possible. If there's anything more we can do for you in the future, just let us know. We're here to help! Thanks again!

- Brown Motor Works
5

BMW did a pre purchase inspection for me. It was done in a timely and professional manner and the inspection report that I received was exceptional.

We’re glad to hear that you had a great experience with our pre-purchase inspection service, Douglas! Making sure you feel confident and informed about your potential purchase is what we aim for, so it's wonderful to know the inspection report met your expectations. If you have any more questions or need further assistance, feel free to reach out. Safe driving!

- Brown Motor Works
5

Great job and service. Very professional and knowledgeable about the service that I needed. Thanks

Thank you so much for the fantastic review, Myron! We are thrilled to hear that you had such a positive experience with our team. Our goal is to provide professional and knowledgeable service at all times, and we're glad we could meet your expectations. If you ever need assistance again, don't hesitate to reach out.

- Brown Motor Works
5

Great place keep me updated all the way.

Hi Terrence, We're really glad to hear that you had a great experience with us! Keeping our customers informed is important to us, and it's awesome to know that you appreciated it. If there's anything else we can do for you, just let us know. See you next time! Best, The Brown Motor Works Team

- Brown Motor Works
5

This was a great experience. The staff was professional and had a great understanding of their clients.

Hi Paul, We're thrilled to hear that you had such a positive experience with us! Our team takes pride in understanding and meeting the needs of our clients, and feedback like yours makes it all worthwhile. If you ever need anything else or have more feedback to share, don't hesitate to reach out. Safe travels! Best, The Brown Motor Works Team

- Brown Motor Works
5

BMW Norrtheast always provide excellent customer service and they are affordable.

Thank you for the wonderful review, Taurus! We strive to provide exceptional service at an affordable price. We're glad you had a great experience with us. If you need anything in the future, don't hesitate to reach out!

- Brown Motor Works
5

Thank you for your 5-star rating, Derrick! We're happy to know that you had a wonderful experience with us. If you have any more feedback or questions, feel free to reach out. We look forward to serving you again soon!

- Brown Motor Works
5

service was great. Since there was a little delay, they gave me a free wash for later!

Thank you for the 5-star review, Tom! We're thrilled to hear that you had a great experience with us. We apologize for the slight delay, but glad we made up for it with the complimentary wash. We appreciate your business and look forward to serving you again in the future.

- Brown Motor Works
5

The team was fast, friendly and professional at repairing my entire front brake system! I was satisfied with the job and the service and would refer them to my friends and family! Thanks BMW NE!

Thank you for sharing your experience, Lakeasha! We're so glad to hear that our team was fast, friendly, and professional in repairing your front brake system. Your satisfaction means a lot to us, and we truly appreciate your recommendation to friends and family. If you ever need anything else, don’t hesitate to reach out. Thanks again for trusting us!

- Brown Motor Works
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