Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road, Columbia, SC 29229
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Northeast Columbia Auto Repair

(1365 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

Great communication and service. Will use again in the future.

Hey Hank, Thanks for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our communication and service. We always strive to provide the best for our customers and we're glad to know that it didn't go unnoticed. We look forward to working with you again in the future!

- Brown Motor Works
5

Great service!! Could not be happier!

Thank you for choosing our company, Laura! We're thrilled to hear that you had an excellent experience with us! Your satisfaction is our top priority, and we look forward to providing you with more great service in the future!

- Brown Motor Works
5

Excellent service. Beyond expectation

Thank you for your kind words, Ann! We are thrilled to hear that our service exceeded your expectations. Providing excellent service is our top priority, and we are glad that we delivered. If you have any further feedback or questions, please don't hesitate to reach out.

- Brown Motor Works
5

Great service and communication.

Jeff, thanks for taking the time to leave us this review! Glad we could be of service to you and that our communication was top-notch. Have a great week!

- Brown Motor Works
5

I was referred to them by my normal mechanic because he felt he could not complete that repair sufficiently. They had space to get me in right away. They reviewed my problem which was an oil leak. They sourced out the part which was original equipment. And even though it took a few days for them to get the part they gave me a loaner car. They got the job done and the price was fantastic. I was notified throughout the process. The environment is clean and comfortable The shop is also kept clean and orderly. And I have 20 miles away from them. I highly recommend this shop.

Braxton, thanks for leaving us this review! Maintaining a clean and comfortable environment for our customers is a top priority for us, so we're pleased that you found our shop to be tidy and welcoming. We understand that traveling 20 miles can be a hassle, but we're thrilled that you found our service worth the trip. We hope to serve your vehicle for years to come!

- Brown Motor Works
5

Great service and great customer service. David walked me through each step of the repair process. Highly recommend!

We're thrilled to hear that you had a great experience with us at Brown Motor Works, Jacoby! Our team takes pride in providing top-notch service and it's great to know that David was able to guide you through the repair process. Thank you for recommending us, we truly appreciate it. Let us know if you ever need anything else in the future!

- Brown Motor Works
4

Thank you for the feedback! We hope that we can provide you with a five-star experience next time.

- Brown Motor Works
5

Thank you for the five-star review, Joseph!

- Brown Motor Works
5

Thank you for the great review, Wendy!

- Brown Motor Works
4

Trenton did a very thorough job of keeping me informed throughout the repair process! In addition, I very much appreciated Brown Motor Works’ assistance with the warranty company in detailing the items that would and would not be covered with the repair. Very helpful!

Thanks for this kind review, Jeff! Hopefully next time we can give you five-star service. Please don't hesitate to reach out if there's anything you need!

- Brown Motor Works
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Brown Motor Works is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Brown Motor Works (803) 788-7028 if you have any issues in accessing any area of our website.