Reviews - Page 12 - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Leigh Ann Bizzell

12/29/2023

5

Very professional establishment, polite well dressed employees, thorough diagnosis of my issue and a written analysis of what they found (with pictures) with pricing and from there it was my choice as to what work I wanted to have completed! Very pleased and recommend this company

Leigh Ann, thanks for taking the time to leave us such a great review! We're thrilled to hear that you had a positive experience at Brown Motor Works. Our team takes pride in providing professional and thorough service to all of our customers. We're glad that our written analysis and pricing options helped you make an informed decision about the work you wanted to have completed. Thank you for recommending our company, we truly appreciate it. We hope to see you again in the future for any of your automotive needs.

- Brown Motor Works

Brian Butler

12/29/2023

4

The car was in for work that should only have taken a couple of hours but they had my car for a week. Couldnt get anyone on the phone so I had to stop by to get an update. The car was in the same place they moved it to the day I dropped it off. They jumped on it immediately after pointing this out and got the vehicle back to me. I understand it was during the holidays and they were very busy. The work was solid and priced fairly. No complaints there at all. The staff was very nice and apologized for the delays. Giving 4 stars despite the delays because they do such good work.

Kim Brown

12/21/2023

5

We had a great experience at Brown Motor Works! They did exactly what they said they would do. Service was on time and communication was great!

Kim, thank you for taking the time to leave a review of your experience at Brown Motor Works. We are thrilled to hear that you had a great experience with us and that we were able to give you a five-star experience!

- Brown Motor Works

PURETONE ACADEMY

12/15/2023

5

Bob Burke

12/11/2023

5

Thanks for this five-star review, Bob!

- Brown Motor Works

Adam Roberson

12/8/2023

5

I had brakes and rotors replaced as well as tires balanced and oil changed. BMW was transparent about the work and did not push any unnecessary updates or additional maintenance that was not needed. They were meticulous in ensuring quality control with their work. I highly recommend them as an option for your Euro Luxery Cars. They even washed the car as well!

Angie Noll

12/4/2023

5

Staff is always very friendly and honest. Definitely recommend taking any European vehicle there.

Thanks so much for this kind review, Angie! We so appreciate you taking the time to write it. Please reach out if you need anything and have a great week.

- Brown Motor Works

Kenny Mitchell

12/4/2023

5

Excellent customer service Highly competitive pricing on services

Thanks for taking the time to share your positive experience with us, Kenny! We're glad to hear that we've met your expectations. We hope you have a great day!

- Brown Motor Works

Jean Smith

11/13/2023

4

Staff kind, knowledgeable and made me feel like I've been there before. Will use again.

Thanks for this review, Jean! We hope that next time you come in we earn five-stars with exceptional service. Give us a call if you need anything!

- Brown Motor Works

Juan

11/13/2023

4

Brought in my 2014 VW Jetta SE to be diagnosed for a check engine light. Although the final quote for repairs that was provided to me is relatively expensive (as should be expected for a foreign car), the shop was at least able to quickly and efficiently inspect my vehicle thoroughly in a two-day span. Thank you!

Thanks for this review, Juan! Your feedback is so important to us. We appreciate you trusting us with your 2014 VW Jetta SE. Next time, we hope to earn five-stars. Please don't hesitate to reach out if you need anything!

- Brown Motor Works