Reviews - Page 29 - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Andreane Aiken

10/10/2022

5

Great Customer Service!! Great Job!!

Hi, Andreane! Thank you so much for visiting Brown Motor Works and trusting our staff with your Volkswagen Passat. We look forward to seeing you in the future, and we hope you have an excellent day!

- Brown Motor Works

MrHardyboy76

10/10/2022

5

They did a great job servicing my vehicle. I got my rim’s reconditioned which required sending them off to another company for repairs which took some time but that was out of their hands. Overall I would definitely bring my vehicle back for upcoming services/repairs and I do recommend them

Thanks so much for this five-star review. We appreciate your understanding about the second-party issue!

- Brown Motor Works

Angela C

10/6/2022

5

Staff is professional, friendly, and responsive. I’ll be going back to them if I have additional issues.

Angela, thank you so much for the five-star rating, and we look forward to having you and your Maserati Ghibli anytime you need our help! Have a wonderful weekend.

- Brown Motor Works

kerie eutsey

10/3/2022

5

My check engine light was on and I needed to have my spark plugs and ignition coils replaced… the tech also noticed something else that could affect the performance of my car and assisted with that as well…I took my car in Thursday morning and Friday afternoon I was picking it up… the prices were reasonably fair and my car is driving great! I will definitely be using them for future services and highly recommend.

Hi, Kerie! Thanks for the five-star rating and for sharing your testimonial with everyone in the Brown Motor Works community! Whether it's spark plugs, check engine lights, or more, we are here for you! See you next time!

- Brown Motor Works

James Hayes

10/3/2022

5

Great service...I was informed every step of the way with no hidden surprise at the end...Car loaner service was awesome which allowed my wife to continue her plans for the day.

Hi, James. We're thrilled that the loaner car service made your time without the vehicle easier. We understand that stress of auto repair, and we are always looking for ways to make that easier! Thanks for the five-star rating, and have a wonderful weekend!

- Brown Motor Works

Whitney Weston

10/1/2022

5

They fixed my radiator leak. I really liked yhe very detailed inspection of my car. They used pictures and terms I could understand. Each time I called I was treated with respect and my questions were answered. I really like the customer service at Brown Motor Works and plan on bringing my car back. Thank you.

Whitley, we are thrilled you're so satisfied with our process! Thank you for the kind words, and we look forward to seeing you in the future!

- Brown Motor Works

Renee Colvin

9/30/2022

5

BMW is the best place to have your car worked on! They are clean, fair with their pricing, they keep the customer notified of what is being done to your vehicle. This is not the first time I have used them for my car. I’m a recurring customer and plan to use them again!

Thank you for the awesome testimonial, Renee! We believe that communication is key and we work hard to ensure our customers feel connected and involved at all time, thank you for highlighting that! Whenever you need us, we are here to help!

- Brown Motor Works

Kayla Wilson

9/30/2022

5

Great service !

Thank you so much for the five-star review, Kayla! It's a pleasure to have you, and we look forward to seeing you in the future!

- Brown Motor Works

UTICA SHAW, LLC

9/27/2022

5

Very professional service and communication.

Thank you for the five-star review, and have a wonderful week!

- Brown Motor Works

Karen Stewart

9/26/2022

5

The staff were very helpful and kept me ipnto date on what was wrong with the car and when it would be ready. They did anex CF excellent job of providing a detailed estimate that could choose whay services i needed completed.

Thank you for choosing to have your auto repair service done at our shop Karen, and for taking the time to write a review. I'm glad to hear our staff was helpful and kept you informed of what was happening with your vehicle, and that you were pleased with the estimate they provided. We strive to provide excellent customer service and appreciate your feedback. If there is anything we can do for you in the future, please don't hesitate to let us know! See you next time!

- Brown Motor Works