Reviews - Page 4 - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Neci Christmon

10/16/2024

5

Outstanding and professional service. Recommend monetary bonus for entire staff.

Thank you Neci for your kind words! We appreciate your feedback and are thrilled to hear that you had an outstanding experience with us. We strive to provide exceptional service to all of our customers and we will definitely pass along your suggestion. Thank you for recommending us!

- Brown Motor Works

Herbie Livingston

10/15/2024

5

Great customer service and very clean facility. I will only take my vehicle to Brown Motor Work Northeast.

Hey Herbie! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and appreciate you noticing our commitment to keeping the facility clean. We look forward to continuing to take care of your vehicle. See you next time!

- Brown Motor Works

Shondra Burke

10/14/2024

5

Great customer service great work

Thank you, Shondra! It's wonderful to hear that you were satisfied with our customer service and the work done. We appreciate your positive feedback!

- Brown Motor Works

Pat K

10/14/2024

5

The folks at BMW were very professional. After conducting the car out, they communicated via text with the assessment and other recommendations. Their system provides explicit information and costs. I had the ability to approve or decline what I decided. The work was done and I received the car back clean. The ability to schedule for a loaner was greatly appreciated. Great experience. I recommend them for service.

Hey Pat! Thank you for sharing your positive experience with us! We're glad to hear that our team provided professional service and clear communication throughout the process. It's great to know that our system made it easy for you to make informed decisions, and we're happy the loaner vehicle option was helpful. Your recommendation means a lot to us, and we're grateful for your trust. We look forward to serving you again in the future!

- Brown Motor Works

Chris Bull

10/14/2024

5

Hi Chris, thank you so much for taking the time to leave us a 5-star review! If you ever need anything or have more feedback, don’t hesitate to reach out. We look forward to seeing you again soon.

- Brown Motor Works

Norvel Turner

10/10/2024

5

The service received was excellent. Everything was done in a timely and professional manner.

charles mccottry

10/4/2024

5

Fair price, good work.

Hi Charles, We’re really glad to hear you felt the prices were fair and the work was up to your expectations. It's always our aim to keep things straightforward and do right by our customers. If you need anything else down the road, just let us know. Safe travels!

- Brown Motor Works

Paul J Dixon III

10/2/2024

5

Always prompt and courteous service!

Hi Paul, It's great to hear from you! We're really pleased that our team could provide you with the prompt and courteous service you deserve. If there's anything else we can do for you, just let us know. Looking forward to seeing you again soon!

- Brown Motor Works

Victoria Johnson

9/27/2024

5

Thank you for your 5-star review, Victoria! Glad we could provide you a positive experience. We aim to offer top-notch service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon!

- Brown Motor Works

Amy Kim

9/27/2024

5

Brown Motor was able to schedule an appointment quickly. We have used them often for our older cars and they are very knowledgeable. I was able to get my car back the same day

Thank you for your five-star review, Amy Kim! We're thrilled to hear that you had a positive experience with us at Brown Motor. We take pride in our knowledge and expertise, and it's great to know that we could help get your car back on the road quickly. We appreciate your continued trust in us and look forward to serving you again in the future!

- Brown Motor Works