Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road, Columbia, SC 29229
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Northeast Columbia Auto Repair

(1377 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

Brown Motor Works has been my go to shop for my 2012 Jaguar that Land Rover will no longer service because it is more than 10 years old. I have had nothing but great service from them with clear details of issues and charges. They even sent me a card for my birthday which was so thoughtful. I recommend them to anyone who has an imported car because they are skilled and know what they are doing. I’m so thankful to have a shop that can work on my problem filled car that I love and won’t sell. LOL. 😂

Thank you so much for your wonderful review! We're thrilled to hear that we have been your trusted shop for your Jaguar, and we appreciate your kind words about our service and communication. It’s great to know our birthday card brought a smile to your face! We’re dedicated to caring for your beloved car, and we look forward to continuing to provide you with the skilled service you deserve. Thank you for your recommendation!

- Brown Motor Works
5

Excellent service and provide transportation to work

Hey Brian! Thank you for your positive review! We're glad to hear you received excellent service and found our transportation option helpful. We aim to make your experience as convenient as possible. If you need anything else, feel free to reach out!

- Brown Motor Works
5

Had to bring my 2018 Volkswagen Atlas that had a myriad of issues. Specifically a coolant issue that was revealed my water pump needed replacement and my engine/transmission mounts needed replacement/repair. Took my car to the dealership first on Killian, they told me they fixed it and they actually lied. But then I took it to Brown Motor Works, they completely fixed every issue and provided photos showing me the damage instead of just talking. This repair shop is the epitome of walk-it and talk-it. If I ever have any issues with my Volkswagen, I will bring it here. I give this place 5 stars and would recommend to everyone to has a European vehicle needing repair. Lastly, at 7:30 am in the morning, unlike other businesses, Brown Motor Works staff are polite approachable and greet you as you would want to be greeted. Thanks.

Thank you for sharing your experience, Carmelo! We’re so glad our team could resolve the issues with your Volkswagen Atlas and provide you with the transparency and care you deserve. Our goal is to ensure you feel confident in our work, so it's great to know that the photos and explanations made a difference. We appreciate your kind words about our team’s commitment and dedication, especially in the early hours! We look forward to being your trusted go-to for any future needs, and thank you for recommending us. Safe travels!

- Brown Motor Works
5

Very knowledgeable about my car and customer care was great. Would definitely continue to do business with this company

Hey Vicky! Thank you for the fantastic review! We're so glad to hear that you found our team knowledgeable and that you experienced great customer care. We appreciate your trust and look forward to continuing to serve you in the future!

- Brown Motor Works
5

Great experience from start to finish. They placed new tires & did a tire alignment on my 2017 toyota camry. They provided me with a loaner is a HUGE plus. They are very reliable & trustworthy & have such friendly staff. Impeccable customer service. I will definitely recommend to friends & family!

Hey Stephanie! Thank you for the fantastic review! We’re thrilled to hear you had a great experience with your tire installation and alignment on your Toyota Camry. Providing a loaner vehicle is our way of making things more convenient for you, and we’re glad you found our team to be reliable and friendly. Your recommendation to friends and family means so much to us! We look forward to serving you again in the future!

- Brown Motor Works
5

My Experience with You Guys ROCK!! I was well pleased And I will Recommend you all services to family And Friends! Thanks again.

Thank you so much for your awesome review, Tammie! We're thrilled to hear that you had a great experience with us, and we truly appreciate your recommendation to family and friends. It means a lot to us! We're always here whenever you need us. Thanks again, and we look forward to serving you in the future!

- Brown Motor Works
5

I would like to commend David for his knowledge and assistance with getting me an appointment to get my brakes replaced in a timely manner. I will definitely have additional service performed and recommend Brown Motorworks to anyone in need of your services.

Hi Lawrence, Thank you so much for your kind words! We're thrilled to hear that David was able to assist you with scheduling your brake service and that you had a positive experience. We truly appreciate your recommendation and look forward to helping you with any future service needs. Thanks again for choosing Brown Motor Works! Safe driving!

- Brown Motor Works
5

5 stars

Thank you so much for the glowing review, Doreen! We're thrilled that you had an excellent experience with us. Our team works hard to deliver top-notch service, and we're happy to see that it reflected in your visit. Don't hesitate to reach out if you have any more questions or need further assistance.

- Brown Motor Works
5

Outstanding and professional service. Recommend monetary bonus for entire staff.

Thank you Neci for your kind words! We appreciate your feedback and are thrilled to hear that you had an outstanding experience with us. We strive to provide exceptional service to all of our customers and we will definitely pass along your suggestion. Thank you for recommending us!

- Brown Motor Works
5

Great customer service and very clean facility. I will only take my vehicle to Brown Motor Work Northeast.

Hey Herbie! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and appreciate you noticing our commitment to keeping the facility clean. We look forward to continuing to take care of your vehicle. See you next time!

- Brown Motor Works
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