Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road, Columbia, SC 29229
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Northeast Columbia Auto Repair

(1365 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

Hi Jane, thank you so much for the 5-star review! We're happy to see that you had such a positive experience with us at Brown Motor Works. We always strive to provide the best service possible, and it's wonderful to know we hit the mark for you. If you ever need anything else, don't hesitate to reach out. Thanks again for choosing us!

- Brown Motor Works
5

We broke down on a trip from Raleigh to Atlanta car was in limp mode. We got the car off 20 and to browns. We were stressed out to say the least. David Kensek was at the front desk. He put us at ease and got out car in the shop, explained everything to us, gave us our options. They took the Porsche in determined the rear speed sensor was bad. Josh Childers found the part we needed had it there in 30 minutes. The part was not available anywhere but he found one. Car was repaired quickly, correctly, and professionally. I have owned many many cars and I have never received the customer service I received at brown’s. It was amazing. If I lived in Columbia browns is the only place I would take my German car. Thank you again to David and Josh for everything they did to help us.

Hi Edward, Thank you so much for sharing your experience! We understand how stressful it can be to break down on a trip, and we're thrilled that David and Josh were able to put you at ease and get your Porsche back on the road quickly. It's great to hear that they were able to track down the part you needed and get everything repaired in a timely and professional manner. We truly appreciate your kind words and are so happy we could provide the best customer service you’ve experienced. If you’re ever back in Columbia, we’d be honored to take care of your car again. Safe travels!

- Brown Motor Works
5

Brown Motors were good at getting back with me concerning my AMG Mercedes. They were able to work with my warranty and give me updates and informative information. Will come back.

5

Hey Samra! Thank you so much for the 5-star rating! We're thrilled you had a great experience with us. Your support means a lot, and we're here whenever you need us again!

- Brown Motor Works
5

BMW done an excellent job on making repairs to my sunroof leaking problem. Exceptional service by technicians and great interaction with customer service. I will definitely recommend them to friends and family.

Hi Catherine, Thank you for taking the time to share your experience! We’re glad to hear that our team was able to resolve the sunroof issue on your car and that you found our service exceptional. Our technicians and customer service team strive to provide the best care possible, and it’s great to know we hit the mark for you. Your recommendation means the world to us, and we’re here whenever you or your friends and family need us. Safe travels!

- Brown Motor Works
5

They are reasonable and get car fixed quickly

Hey Chantil, We really appreciate you taking the time to share your experience! It’s awesome to hear that you found our services both reasonable and speedy. Our team works hard to get folks back on the road as quickly as possible, and we're glad to know we hit the mark with you. If you ever need anything else, don't hesitate to give us a call. Safe travels!

- Brown Motor Works
5

Great Service 👍

Hi Sylvia, We're thrilled to hear you had a great experience! Your thumbs up means a lot to us. Hope to see you again soon and thanks for choosing Brown Motor Works!

- Brown Motor Works
5

First time getting oil change service from Brown Motor Works. They were fast and efficient. They also provided a very thorough inspection report.

Hey Denice, Thank you for choosing Brown Motor Works for your oil change service! We're glad to hear that our team was fast and efficient, and that you appreciated the thorough inspection report. We strive to provide top-notch service for all our customers, and it's great to know we met your expectations. We look forward to seeing you again for your future automotive needs!

- Brown Motor Works
4

Nice work

Thank you Jervonia for the 4 star review. We appreciate your feedback and are glad to hear that you had a positive experience with our service. If you have any further questions or concerns, please don't hesitate to reach out. Hopefully we can give you a 5-star experience the next time you come in!

- Brown Motor Works
5

Professional team! They were transparent with their process and that’s much-appreciated!

Hi Paul, Thank you for the great feedback! We’re pleased to hear that you appreciated our transparency and professionalism. It’s important to us that our process is clear and straightforward for our customers. Thanks for your support, and we look forward to serving you again!

- Brown Motor Works
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