Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road , Columbia, SC 29229
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Northeast Columbia Auto Repair

(1364 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

As always, staff are very helpful and knowledgeable. Will not go somewhere else for any type of service. Job well done 👍

Thank you so much for your kind words! We are thrilled to hear that our staff provided you with excellent service. It is always our goal to make sure our customers feel supported and well taken care of. We truly appreciate your loyalty and trust in us. Thank you for the 5-star review!

- Brown Motor Works
5

First timer in using BMW NE. Did a fine job and made it easy for me by giving name a ride both ways to my nearby home. Hats off to David and the whole team.

Hey Puangpayom, Awesome to hear you had a great experience with us! We're lucky to have David and the team who really know how to take care of our customers. Glad we could make it all convenient for you with the ride service. If you ever need anything else, just give us a shout.

- Brown Motor Works
5

Top notch professionalism, courtesy & repair skill! Total communication throughout my repair process. Even worked directly with my non-dealer warranty! Each repair I’ve needed has been completed with minimal wait time.

Hi Heidi, Thank you for your wonderful review! We're thrilled to hear that you experienced top-notch professionalism and courtesy throughout your repair process. It's great to know that our communication and repair skills met your expectations, and that we could assist with your non-dealer warranty. Minimizing wait times is always a priority for us, so we're glad we could deliver on that as well. We appreciate your trust and look forward to assisting you with any future needs!

- Brown Motor Works
5

Excellent care of my Range Rover. Consistent, reliable, efficient. Thank you so much!

Hi Janet, Thank you for the great feedback! We're thrilled to hear that your Range Rover received excellent care and that you found our service consistent, reliable, and efficient. It was our pleasure to assist you, and we look forward to serving you again in the future!

- Brown Motor Works
5

Outstanding customer service! Each and every person I talked to over the phone was so kind to me. I’m most thankful for Trent! He kept me updated and was completely honest with me about the services that I actually needed. Thank you so much!

Hi J! Thank you for sharing your experience! We're delighted to hear that our team, especially Trent, made such a positive impact on your experience. Honesty and keeping our customers informed are top priorities for us, so it’s wonderful to know that you felt well taken care of. We appreciate your kind words and look forward to serving you again in the future!

- Brown Motor Works
5

Very good service to repair the cooling system leak on my Jaguar XJ. The repair delay was due to parts delivery from vendor

Thank you for choosing our service, John. We are glad to hear that you had a positive experience with us. We apologize for any inconvenience caused by the delay in parts delivery. Please let us know if there is anything else we can assist you with.

- Brown Motor Works
5

Fair and honest work!! I was getting robbed and lied to by the BMW dealership. These people are amazing and my only regret is not coming here years ago!!

Hi Leah! Thank you for your generous review! We’re so glad to hear that you had a positive experience with us and that we could provide you with the fair and honest service you deserve. Your trust means a lot to us, and we’re honored to be your go-to shop now. We look forward to serving you for years to come!

- Brown Motor Works
5

Love working with BMW. Service is always top notch. Highly recommend!

Thank you for the great review, Kathy! We are thrilled to hear that you consistently receive top-notch service at our dealership. Your recommendation means the world to us. We look forward to serving you again soon!

- Brown Motor Works
5

Loved the service! The people were really nice and informative about what I should prioritize for my services and repairs. I recommend speaking to Trent! He was really helpful!

Hey Crapymud! Thank you for your kind words! We're delighted to hear that you loved the service and found our team informative and helpful. Trent will be thrilled to know you appreciated his assistance. We look forward to serving you again in the future!

- Brown Motor Works
5

Great customer service. Trent was very helpful and took great care of me. Will definitely recommend to friends and family!!

Hi Louis, Thank you for the wonderful review! We're delighted to hear that you received great customer service and that Trent took excellent care of you. Your recommendation means a lot to us, and we look forward to assisting your friends and family in the future!

- Brown Motor Works
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