Reviews - Page 71 - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Michael Taylor

4/24/2020

5

Great service and the website is perfect

Thank you, Michael. We're glad you like the website and our service. Have a wonderful week!

- Brown Motor Works

Tristen Hoffman

4/21/2020

5

My car is happy again! Wonderful business and very friendly staff! I definitely recommend Brown Motor Works on Clemson Rd!

Thanks for coming in to see us, Tristen! We appreciate you for sharing the good news about our auto repair team. 🚘👍🏻😄

- Brown Motor Works

Michael Kellnef

4/17/2020

5

The job was done really well and I appreciate all the updates on it and I will definitely come back and get more work done

Thank you so much, Michael, for the positive feedback. It is truly our pleasure to serve you and your vehicle. :-)

- Brown Motor Works

APRIL BOWEN

4/17/2020

5

I was very pleased with the service I received. I had called several shops & no one had the equipment to fix the timing chain on my X3. I was so pleased to find that BMW had the equipment & could fit me in immediately. I received a very detailed written diagnostic review of my car within 2 days. I explained when I dropped my car off that I was not sure as to whether I would fix the issue or sell the car. They gave me time to think about my decision after I received the report & they did not pressure me at all to move forward with the service. I also received another BMW to drive while mine was being fixed. They kept me updated on the status of my car & were very professional. I would definitely recommend BMW for service.

Thank you, April, for allowing us to serve you and take care of your BMW X3. It is truly a pleasure and we appreciate your support. Be safe and stay healthy. :-)

- Brown Motor Works

Satisfied Customer

4/17/2020

5

Keith and John are so nice and knowledgeable! I have trusted them with my vehicle for over a year. Prices are reasonable and they will not lie to you about work to get extra money! I will always trust BMW!!

Thank you so much for the kind words! We appreciate you. :-)

- Brown Motor Works

AMANDA BLACKWELL

4/14/2020

5

My experience was great! Art and his team were very professional! I loved how the review of my car was documented with colored pictures and explanations. I will certainly be a return customer.

Thank you so much for letting us know you had a great experience with us, Amanda! We appreciate you so much. :-)

- Brown Motor Works

NANCY AND JAMES SEMENAK

4/14/2020

5

Great service and really nice staff. We have been taking our vehicles to BMW for years and will continue to do so.

Thank you, Nancy and James, for your many years of friendship and support. You are adored! :-)

- Brown Motor Works

Jason Kolp

3/31/2020

5

I've taken my vehicle here 3 times, and I'll keep letting Brown Motor Works work on it for as long as I own the vehicle!

Jan Aschleman

3/29/2020

5

I love Browns motor works. They truly take care of your care and care very much about keeping up with the care of your car. They make a way to fit you into a schedule that works well for everyone. They send detailed pictures and updates on your car as the work is being done. I have never had any place treat me and my car as we were their number one and only top priority. You can’t beat Browns

BRENDA LEE CATHERMAN

3/25/2020

5

The owner Keith personally called me back when I called in to make an appointment for service for my BMW. He was nice, professional, and personable on the phone. Mr. John was also professional and courteous at the front desk. Mr. Art was my Representative. He was professional, knowledgeable, and personable. He kept me informed via emails and phone calls. Photos of my car was sent to me via email to show the parts while describing what was going on with my vehicle. I was given a loaner car, which is an valuable perk, and my car was washed afterwards. I appreciate all phases of my service experience on this visit. Look forward to bringing my car in again for more services.

Thank you for your kind and candid review, Brenda, we appreciate you trusting us with the repair of your cooling system on your BMW. Thanks for the 5-stars!!

- Brown Motor Works