Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road, Columbia, SC 29229
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Northeast Columbia Auto Repair

(1369 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

From start to finish, this company is top shelf with their service and communication! My 2nd time using them, and they are consistent. I will definitely be using them in the future!

Thank you so much for the kind words about our auto repair service, Boysie! We appreciate you and look forward to seeing you next time. Have a terrific week! :-)

- Brown Motor Works
5

As always Keith and the servicemen provided outstanding service in a timely fashion. Always willing to work with the customer Keith and his servicemen were able to work around MY schedule. They got me in and completed services in extremely timely fashion and cause me little disruption to my day. NOW THAT'S SERVICE!

Thanks for placing your trust in our team serving your VW. We appreciate you. 😄👍🏻🚘

- Brown Motor Works
5

Great customer service and very knowledgeable of my vehicle.

5

Outstanding service

5

I stopped to see when I could bring my Z4 in for a new headlight. Marcus and Keith asked if I had 45 minutes and they’d get it done now. 25 minutes later I was out the door and the cost was a little less than the last headlight I had replaced. Nice job guys thanks 👍

John it was good to see you again. Enjoy your BMW. Thank you for the 5 star !

- Brown Motor Works
5

All the above are true....any time I have a problem, they ar . More than helpful and professional. They always keep me abreast of how my car is doing when at their shop. So appreciate all they do.

Polly, thank you for the great review. We always enjoy seeing you and Nick when you come in. Happy travels in your X5 🚘

- Brown Motor Works
5

Exceptional service was provided for the maintenance on my M-B S550 for a lower price compared to dealership. Very knowledgeable and courteous staff. Will definitely be returning to have my future services and maintenance performed.

Thank you, Alonzo. It was a true pleasure taking care of you and your Mercedes. We look forward to seeing you again at the next service. Have a wonderful day!

- Brown Motor Works
5

As the Used Car Service Manager at McDaniels Auto Group, I get the chance to send a few vehicles to service departments that specialize in assuring they meet our standards. In this case, I sent one to Brown Motor Works. Marcus is the Service Advisor with whom I had the pleasure to work. He provided me with the estimate that same day (Friday); informed me that the parts were on order; and that the vehicle would be done on Monday - provided he received the parts as promised. I received texts and emails throughout those days, advising me of the repair status - including one that informed me that the vehicle was ready! Promised Monday afternoon - Delivered Monday afternoon! His demeanor and graciousness to serve is second to none. He not only delivered the vehicle as promised, Marcus also delivered Service Excellence. Thanks Marcus! Martín Mayrides McDaniels Auto Group Killian Road Columbia, SC

We are honored to have earned your trust, Martin. We are committed to delivering an excellent customer service experience. Thank you for the great review! We hope we can be of service to you again in the future.

- Brown Motor Works
5

Keith and his crew did a great job with my car. I recommend them if you're having trouble with your car. Everything was done in a timely manner and they were all professional.

Wonderful! Thank you, Ranettia. So glad her could be of assistance.

- Brown Motor Works
5

Always on time and very professional

Thank you, Deborah! We never want to keep you waiting!

- Brown Motor Works
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