Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road, Columbia, SC 29229
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Northeast Columbia Auto Repair

(1369 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

Took my car to Keith Brown Motor Works service check do analysis on what needed doing first to keep me safe. They did a phenomenal job patient understanding giving us great service and customer service. Gave me a loaner car thank you so much!

Your safety is always our number one priority! Thank you, Gray, for the fantastic review!

- Brown Motor Works
5

I had my 2000 VW Passat diagnosed by them recently and I'm pretty impressed on the work that took place. Alongside diagnosing the complaints on the vehicle, they also do a complementary inspection. Everything gets documented and pictures along with descriptions are sent to you for each problem and potential problem they find. This means you get evidence based diagnostics. Once the diagnosis is complete, you may even sit down with the advisor/technician to discuss further the results if something isn't clear or want a deeper understanding of the issue. Overall, I have found BMW to be customer centric (you are treated with respect and they provide amenities to customers (such as loaner vehicles or Uber amongst other services)) and transparent to their customers. It would definitely be worth your time to at least speak with them. You can even see without this review, they already have a highly satisfied customer base from the Google reviews before mine.

Matt, thank you for the opportunity to help you with your VW. We look forward to helping you in the future.

- Brown Motor Works
5

Very knowledgeable about service and vehicle they are performing repairs on. Very detailed and precise with time and getting it back to you as promised. Prices are affordable and their work speaks volume!! Excellent service-!

Thank you so much for the kind words and warm feedback about our service! We appreciate your support and wish you a blessed week! 🚘😄👍🏻

- Brown Motor Works
4

Overall Good service, notification of my vehicle status services could have been given earlier so I could have picked up my vehicle before the shop closed. No complimentary car wash completed.

Sorry the vehicle was dirty when you picked it up, Victoria. The road construction has made it hard for us to keep cars clean after they are washed. Come by at your convenience and we will gladly wash it for you. Thank you for choosing us to service your vehicle. Hope to see you soon.

- Brown Motor Works
5

Once again Keith and the servicemen provided outstanding service in a timely fashion. Brought my new - for me car - and was treated to a through inspection and found a few issues I didn't even know were wrong. I spoke with Keith about my diesel and not knowing everything about adding the additive, Keith took the time to explain the process and gave me a few pointers the owners manual failed to disclose.

Thanks for placing your trust in our team. We appreciate you. 😄👍🏻🚘

- Brown Motor Works
5

Very professional and helpful friendly I would recommend and use them.

Willie! We sure appreciate your review!

- Brown Motor Works
5

I would recommend BMW's motor

Thank you, Brenda!

- Brown Motor Works
5

Great customer service!! Service Tech. are very knowledgeable and trustworthy!!!

Thank you, Marcus, for the excellent review! We appreciate you and hope you have a great weekend. 🚘👍🏻😄

- Brown Motor Works
5

The customer service experience was absolutely phenomenal at Brown Motor Works! Keith and Marcus really worked with me and gave very detailed information on what needed to be done on our vehicle. They are very knowledgeable , and the way they communicate with you to keep you up to date with the process is great! The environment is also very inviting. When I got there to pay, the lady at the front desk was awesome as well (very friendly). I will definitely be visiting them again. Thanks guys!

Thank you for the kind, heartfelt review, Andrea! We love taking great care of our clients and their cars, and we appreciate you for sharing the good news about our auto repair team. Have a wonderful week! 🚘👍🏻😄

- Brown Motor Works
5

Wonderful business and very friendly staff! I definitely recommend Brown Motor Works on Clemson Rd!

Thanks for coming in to see us, Tristen! We appreciate you for sharing the good news about our auto repair team. 🚘👍🏻😄

- Brown Motor Works
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