Mon - Fri: 7:30 AM - 5:00 PM
(803) 636-8707
520 Clemson Road , Columbia, SC 29229
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Northeast Columbia Auto Repair

(1364 reviews)

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

5

Very personable and professional. Christian was awesome.

Hi A Cros! Thank you for your kind words! We're delighted to hear that Christian provided you with personable and professional service. We strive to offer an exceptional experience for all our customers, and it's great to know that Christian made such a positive impression. We appreciate your feedback and look forward to serving you again. If you need any further assistance, please don't hesitate to reach out.

- Brown Motor Works
5

I was referred to BMW by a good friend and boy I’m glad he did. Trenton was INCREDIBLY personable and kind. He answered all my questions professionally and with enthusiasm. He definitely makes the first point of contact at BMW refreshing! I had a wonderful experience and will be bringing my car back when needed!

Thank you for choosing BMW, Paula! It's great to hear that Trenton provided you with exceptional service and made your experience refreshing. We look forward to taking care of your car in the future!

- Brown Motor Works
5

Awesome employees. Kept me in the loop on repairs and explained everything in detail. I worked mostly with Trent who is wonderful. I highly recommend them.

Thank you Cheryl for the 5-star review! We're glad Trent and our team provided exceptional service and kept you informed. We appreciate your recommendation!

- Brown Motor Works
5

I’ve been taking my vehicle here for the past 9 months and they have taken care of me every time. Trent always keeps me on the loop about the status of my vehicle and has gone above and beyond dealing with my vehicle’s problems.

Thank you for your kind words, Blake! We are happy to hear that Trent provided exceptional service to you. We take pride in keeping our customers informed and ensuring their vehicles are taken care of. If there's anything else we can do for you, please let us know.

- Brown Motor Works
5

The customer service was great. I worked with Trent and he did a amazing job with keeping me updating with every step with my vehicle.

Hi Charles and Shun! Thank you for your fantastic review! We're delighted to hear that you had a great experience with our customer service. Trent takes pride in keeping our customers informed, and it's wonderful to know he did an amazing job with your vehicle. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

- Brown Motor Works
5

The Brown Motor Team provided quick access to needed service for my Mercedes. Online scheduling was easy to use and the team quickly responded to confirm schedule. The work was completed as scheduled and it was nice to receive a car wash too. Many thanks to all.

Thank you for the fantastic review, Jeff! We're thrilled that you had such a positive experience with us. It's great to hear that our online scheduling and efficient service impressed you. We aim to make things as convenient as possible for our customers. We'll be sure to pass along your kind words to the team. We appreciate your business and look forward to serving you again soon!

- Brown Motor Works
5

My experience with Brown Motor Work, Clemson Road has been been very pleasant. Their staff is very professional and friendly. I look forward to them servicing my vehicle in the future.

Thank you, Judy! We're happy to hear about your pleasant experience at Brown Motor Works. Our team takes pride in providing professional and friendly service. We look forward to assisting you with your vehicle in the future.

- Brown Motor Works
5

The customer service is excellent. The whole process and experience was superb. Everything is upfront, transparent and affordable. This is my second time taking my Ranger Rover for service there. There’s a young man name, Trent he’s very professional, polite and personable ask for him. He provides excellent customer service. Brown Motor Works is where you want to take your vehicle.

Thank you, Berry, for your 5-star review! We are thrilled to hear that you had an excellent experience with us. We will make sure to pass along your kind words to Trent. We appreciate your repeat business and look forward to serving you again in the future!

- Brown Motor Works
5

I always take my car to Brown Motor Works for repairs or any service I need and I couldn't be happier with the service I receive. The staff is always friendly, knowledgeable, and go above and beyond to get my car back on the road quickly and efficiently. Pricing is always fair and transparent, and the quality of work is top-notch. I highly recommend Brown Motor Works to anyone in need of reliable and trustworthy car repairs. Thank you for your excellent service!

Hey Lyndsey, thanks for taking the time to leave such a great review for Brown Motor Works! We're thrilled to hear that you've had consistently positive experiences with our team and that you trust us with your car repairs. Providing friendly and knowledgeable service is always our top priority, so we're glad to know we're hitting the mark. And we're happy to hear that our pricing and quality of work have also met your expectations. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service in the future. Thanks again for choosing Brown Motor Works!

- Brown Motor Works
5

Timely & professional service.

Thank you Rodney for taking the time to provide us with your 5-star rating! We're happy to hear that you found our service timely and professional. We strive to provide the best possible experience for our customers. If you have any further feedback or need assistance, please don't hesitate to reach out to us.

- Brown Motor Works
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