Reviews - Page 80 - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Michael Williams

7/19/2019

5

Great experience and very competitive pricing. Very knowledgeable staff.

Thank you for the kind words, Michael. We aim to please. Have a super weekend! :-)

- Brown Motor Works

DAVID

7/3/2019

5

Marcus did a super job working with my extended warranty company to get the maximum benefit for needed repairs. The initial inspection was thorough, and the approved work was completed in a timely manner, and well done.

Awesome. So glad we were able to provide you with such a good customer service experience. Thank you for the wonderful review, David!

- Brown Motor Works

ANTHONY DESUE

7/3/2019

5

Great Service and Communication! Thanks Marcus!

Thanks, Anthony! We sure appreciate you!

- Brown Motor Works

David Keels

7/3/2019

5

The manual shift gear linkage on my Porsche Boxster broke, leaving me stuck in 3rd gear. I called around to the usual places, but either they couldn't do the work at all, or there would be a long wait. I've used Brown Motor Works at various times for a couple decades, and I know the owner, Keith, is a reputable guy. However, the shop is not in a convenient location for me, so I typically use someone closer to home or work for routine maintenance. When this gear problem came up, I didn't consider BMW at first because it's an hour round trip. But when I called, they said they could get me in right away. I had my car towed the next morning, and they did an inspection the same day, confirming the broken gear linkage. They also found an oil leak and a leaky water pump. Marcus did a super job working with my extended warranty company to get the maximum benefit for needed repairs. They provided a free loaner, and the approved work was completed in a timely manner. Customer service was excellent. Highly recommended.

Thank you so much, David, for making the extra effort to see us. We always strive to go the extra mile for our clients, especially when they’ve driven the extra mile to work with our team. Have a terrific holiday! 🚘😄👍🏻

- Brown Motor Works

Anthony DeSue Jr

7/3/2019

5

Great Service and Communication!

Thank you so much, Anthony! We appreciate your support. 🚘😄👍🏻

- Brown Motor Works

Larry Payne

7/2/2019

5

Honest, reliable, and fair prices. A great choice for any of your imports! Ask for Marcus or Denise! I've used them for five years and they do all the work on all my cars.

Thank you, Larry, for your ongoing support. You are the best! Happy Independence Day! :-)

- Brown Motor Works

Samaria Poepping

7/1/2019

5

They were super quick and efficient getting my AC fixed. The best thing was that they let me use a loaner vehicle for free! Customer service was excellent.

We're glad we could help you stay cool, Samaria, through a working A/C unit and a cool looking loaner car. :-) Thanks for your support!

- Brown Motor Works

SAM PAGAN

6/12/2019

5

Amazing service and wonderful communication!

We love to hear that we are meeting our customer service goals! Thank you so much, Sam, for your business and the great review!

- Brown Motor Works

Trina Coven

6/12/2019

5

Great customer service.

Thank you so much, Trina! Have a super week! 🚘👍🏻😄

- Brown Motor Works

Don Day

5/31/2019

5

I had a broken Trunk latch and BMW was recommended for the repairs. THEY were courteous; promised to Perform the repairs, and promptly contacted me about the work. I was Given a loaner to use while the work was performed . The work was completed at a fair price along with a few other needed maintenance items. The price was established BEFORE any work was completed. CLOSE TO HOME. I would recommend BMW!!

Thank you so much, Don! We are thrilled you are so happy with our service and we look forward to seeing you again next time. Have a terrific weekend! :-)

- Brown Motor Works