Reviews - Page 82 - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Riley Woods

4/29/2019

5

Awesome service and first time experience! Report was very detailed and I loved that they take pictures of everything! Def will be back for my Mercedes services!

Thank you, Riley, for placing your trust in us. We are so glad we could help you and your Mercedes. 😄👍🏻🚘

- Brown Motor Works

Bruce Norris

4/22/2019

5

Transmission Issues Recently, my BMW's transmission began to shift roughly. The local dealer, who had work on my car for 8 years, told me my only option was a new transmission ($7000). Thankfully, I took it to Brown's for a 2nd option. Based on Brown's recommendation, I went with the less expensive option of replacing Mechatronics components. The transmission runs like new. Going forward, I will have all my work done at Brown's.

Great news on all counts! Thank you, Bruce!

- Brown Motor Works

BRYAN ABNER

4/21/2019

5

They are very professional. They get the job done. I was very impressed by their set up and would recommend anyone

Awesome! Thank you, Bryan!

- Brown Motor Works

Joey Dean

4/18/2019

5

Great service and honest assessment, ability to keep you up to date on your vehicles progress.

Thanks for placing your trust in us, Joey, and have a terrific Easter weekend! :-)

- Brown Motor Works

DEBORAH WIGGINS

4/17/2019

5

Great work on my 2005 Mercedes-Benz E-Class E500. I was very impressed with the work they did and will bring my car back for future service.

Music to our ears! Thank you so much, Deborah!

- Brown Motor Works

Kristen Mattson

4/17/2019

5

BMW always provides extraordinary customer care -a rarity in today’s business. I feel valued when I take my car to BMW. They have fixed so many issues on my car (several that even NISSAN in Dallas couldn’t). I also appreciate their follow up.

Thank you for placing your trust in us, Kristen. We appreciate your sharing the good news about your experience with us. :-)

- Brown Motor Works

Read Winter

4/17/2019

5

Travis was very friendly and helpful.

Thank you so much for coming in to see us! :-)

- Brown Motor Works

FRED ADAMS

4/4/2019

5

Outstanding service and commitment to ensuring all work needed was done and effective! Great communication with us during the process as well! Definitely recommended over Dealership.

Awesome! Thank you so much, Fred!

- Brown Motor Works

MARK NED

4/3/2019

5

After relocating from the west coast I needed to find a service shop that was reputable for my foreign cars. My co-worker referred Brown Motor Works (BMW). The facility is well maintained and the staff is courteous and professional. They accepted my car, and kept me abreast of the workflow via text and email. In addition, I needed a ride home and was offered Uber transportation at no cost.

We are so glad that we were able to deliver a positive customer service experience for you, Mark. Thank you for your business and for the wonderful review!

- Brown Motor Works

Homer Hill

4/1/2019

5

Outstanding services!

Thanks for coming in to see us, Homer. We hope to provide a 5-star experience next time.

- Brown Motor Works