Reviews - Page 85 - Brown Motor Works

Ever wonder what our customers in the Northeast Columbia, SC region have to say about Brown Motor Works? We are proud to have built a solid reputation for quality auto repair and having an expert team of auto mechanics that truly care about the people we serve. Here are a few reviews from our happy customers!

Great working with Brown Motors! I was in Columbia over the holidays and had to take my car in after it starting having trouble on the Interstate. Brown Motors came highly recommended. They were pleasant to work with and quickly fixed a big issue in my car in time for me to travel back home. Mike was very pleasant to work with and kept me up to date on the status of my car throughout its time in the shop. Thanks guys! -- Connie B.

I just want to thank Travis, Keith and the crew at Brown Motor Works Clemson Rd that worked on my Mini. I am still hauling my 2012 Mini to Charlotte for basic services under contact for another year +. My Mini though did need to have some work done due to the motor operating in low power mode and the check engine light coming on. It took a little while to isolate the issue entirely and now my car runs like new. They treated my car and myself like family. I believe the cost for parts and labor were fair and they kept in touch with me every step of the way during the process. Though it took more than one visit, I feel both my car and myself were well taken care of. I know where I will be going for future Mini needs as I hope to have her for a long time. Thank you again Travis, Keith and everyone involved! Awesome job! -- Phillip A.

I wouldn't take my '94 BMW anywhere else! Keith and his staff are knowledgeable and make you feel like you and your car are their highest priority! -- Holly B.

Brown Motor Works is located at 520 Clemson Road, Columbia, SC 29229. Schedule your appointment today!

Vincent Black

1/16/2019

5

Fast service, service loaner helps. Will use again.

Thank you for the rave review, Vincent. 😄👍🏻🚘

- Brown Motor Works

Leon Parson

1/15/2019

5

Straight forward and honest...Cost is similar to dealer but more apt to suggest best and affordable repair.

Thank you, Leon, for placing your trust in us. We appreciate you and look forward to seeing you again. :-)

- Brown Motor Works

Jim Walthes

1/11/2019

5

Brown’s Motor Work is a great place to have your vehicle serviced. You are informed about your service through out your service. The entire team goes out of their way to make sure you are taken care of very knowledgeable to answer your questions.

Thank you, Jim, for the great review! We are glad our efforts to make your experience a good one was obvious!

- Brown Motor Works

Greg Killalea

1/10/2019

5

Good job accurate diagnosis

Thank you, Greg, for taking the time to write a review. We certainly appreciate it and your business.

- Brown Motor Works

Julie Sgonina

1/10/2019

5

Kieth I want to Thank you & all of your crew from the front office to the shop guys. Your a lucky man to have such a great group working for you. I used BMW Brown Motor Works for my third time & I was very pleased with the service once again. I had an issue that started from the time of my first repair completion I reported it to Kieth at that time, however didn’t get the car back to them until yesterday several months after first repair completion. It turned out to be a simple adjustment and was at a No Charge, yet I was given a free exterior wash. I was pleasantly surprised. I was remembered by my last name (pronounced accurately!!) and greeted very professionally yet with a very warm personable greeting at the same time. I love these guys would recommend they to everyone!!! Have an awesome year to all of you guys/gals at BMW Brown Motor Works👍👍👍👍👍👍

Wow! Thank you, Julie, for the awesome review! We've worked hard to bring together such a talented team and we appreciate you noticing our efforts to make your experience a great one. Hope to see you soon, but only for preventative maintenance!

- Brown Motor Works

James Leach

1/10/2019

5

Great service!! I like that they take pictures showing you the issues they find and send them to you with the estimate. I find them to be honest, highly skilled, and friendly.

Thank you so much, James, for the kind words. We appreciate you and look forward to seeing you next time. :-)

- Brown Motor Works

Peter Held

1/4/2019

5

Very helpful, customer oriented business, with excellent expertise. Inspires to be trusted and provides great visibility of what the car needs and why. No pressure, but solid advice.

Thank you Peter for the many years you have allowed us to maintain your Mercedes!

- Brown Motor Works

Lisa Burnette

12/24/2018

5

I have been using Brown's on Clemson Rd. for the past six years for my 750BMW, 535I, and Crossfire. The service received has always been honest, timely and reasonable. Keep up the GREAT WORK! Thank you

Thank you so much, Lisa, and Merry Christmas! :-)

- Brown Motor Works

Keydra Sumter-Green

12/21/2018

5

I've had great experiences dealing with Brown Motor Works. This was the second time they performed repairs to my Father BMW. Keith was a great consultant & very professional. I now have a trusted relationship with them & would recommend BMW to any of my family and friends.

Thank you so much for the glowing review, Keydra. Merry Christmas!!

- Brown Motor Works

Brian Green

12/14/2018

5

I took my Mercedes to Brown’s Motor Works because it was having suspension problems and I must say they did an outstanding job of repairing it. And they did it for a very good price comparable to other high end shops. Keith was very nice and upfront about my vehicle. He didn’t give me the run around I felt like he cared. I will be bringing my Lexus also when it needs servicing and I have been recommending them to all my friends. They do an excellent job!

Thank you so much for the high praise, Brian. We appreciate you. Merry Christmas and Happy New Year!

- Brown Motor Works